We at GenieResume highly recommend our clients to go
through our Terms and Conditions before submitting an order.
After placing an order at GenieResume, you agree to our Terms and Conditions which are elaborated on this page. Kindly go through them carefully before submitting your order. We highly recommend our customers and potential clients that if they are not agreed to any of the below mentioned terms and conditions, then feel free to avoid placing an order.
We keep updating our policies time to time and if you have placed an order to us then the Terms and Conditions at the time of submitting an order would be applied.How to place the order at GenieResume and how it works?
Placing an order at GenieResume is easy. You will have to fill out the form available on the website then you will receive a confirmation process. Further, the process includes a questionnaire via which we collect your personal information including contact details, education, and employment history.
GenieResume works with the advance payment options. In order to begin the task, clients are recommended to do the advance payment via PayPal and other banking options. Once you have submitted the order successfully, you may receive a phone call or an email questionnaire from the company to gather essential information.
If there would be any queries related to the submission of order, our customer support department will contact you. Or customers can reach them via online live chat, whatsapp and email.
Our writers are skilled enough to create outstanding resumes for our potential customers and so as our designers. Once you have placed an order successfully, you will receive different templates among which you would be free to choose your choice of template.
At GenieResume, we wait for 48 hours after sharing the templates of the resume with our customer. In case of no answer from the customer, GenieResume beholds the rights to create a CV on its own selected template according to the industry and provided details of the customers.Refund and amendment policy:
The satisfaction of our customer is our top priority and we make sure to do the best with it. However, if the customer is not satisfied with the work, he can ask for unlimited revisions and the modifications would be made as per his requirements.
As our qualified writers put in huge efforts for the resume creation of our valuable customers so we offer countless revisions for the ease of clients. We offer 100% satisfaction guarantee with unlimited free changes and do not offer any refunds.
Our skilled resume writers make sure that the content for the CV is perfect and can catch the attention of recruiting manager, but if you feel something to be modified, then feel free to ask for countless reviews and amendments in the content.
Kindly note, we do offer the modifications and changes in the templates of the resume once its completed but it cannot be changed. We cater only minor changes in the layout such as color/font adjustments etc.Satisfaction of the customer:
Once you have chosen the template and provided us with all the essential details and information, now it’s the responsibility of our expert resume makers to make it outstanding with king content.
If you are not satisfied with the quality and want us to make some changes then you are free to use our facility of unlimited revisions. Satisfaction of our potential customers is our top priority and our qualified writers make sure to create excellent resume content. Apart from the templates of the CVs, our customers are free to ask for countless revisions in the content of the resume.
At GenieResume, we have skilled profile writers for LinkedIn. We do not create the LinkedIn profile because we consider it a confidential matter of a specific person. However, we offer the LinkedIn profile content services.
You can avail our LinkedIn profile writing services where the top-notch writers from GenieResume write remarkable profile content. You will receive MS-word file document from GenieResume and you can copy the content directly on your LinkedIn profile.
To ensure the privacy and confidentiality of our potential customers, GenieResume do not creates the LinkedIn profiles but you can avail our LinkedIn profile content writing services.Chargeback policy:
Once you have made the payment, we make sure to bring you the best quality work. As we guarantee 100% satisfaction of our customer as per his requirements, that’s why we do not offer the refund policy.
However, if you will contact via banking merchant for the refund, it would be considered as the fraudulent misrepresentation and you will be notified legally.
If the case is severely complicated and there are serious issues even after numerous revisions then make sure to get in touch with the customer support department of the company. Contacting direct via the banking services and claiming for the refund would be considered as a fraud and chargeback will not be appreciated.
Customer can contact our 24/7 support department to discuss such issues.Privacy of the data:
The data which is shared with us by our valuable customers is confidential and private and we make sure to handle it with high-end safety and secrecy.
The encryption methods are used within our service to prevent any data breaches. Furthermore, we never consume the sensitive information of our clients for our marketing purpose. At GenieResume, we make sure that the information shared by the customer with us stays protected and secure.